Frequently Asked Questions (FAQs)

What products do you offer on your online beauty store?

We offer a wide range of beauty products, including Makeup brushes, skincare, haircare, makeup, fragrance, and other beauty essentials from popular and reputable brands.

How can I place an order on your website?

To place an order, simply browse our website, select the desired products, and add them to your shopping cart. Follow the checkout process, provide the necessary information, and complete your purchase securely. You can also place order at our Whatsapp, Instagaram and Facebook.

. What payment methods do you accept?

We accept various payment methods, including COD, Bank transfer and credit/debit cards. Choose the option that best suits your preferences during the checkout process.

. Is it safe to shop on your website?

Yes, shopping on our website is completely safe. We prioritize the security of your personal information and use industry-standard encryption to protect your data.

Can I modify or cancel my order after placing it?

Yes, you can modify or cancel after placing it.

How can I track my order?

After your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number on our website or the courier's website to monitor the status and location of your package.

What is your return policy?

We have a hassle-free return policy. If you are not satisfied with your purchase, you can return the unused and unopened items within 7 days of receiving your order. Please refer to our "Return Policy" page for more details.

Do you offer international shipping?

No, we don’t offer international shipping

Are the products on your website authentic?

Absolutely! We source our products directly from authorized distributors and reputable brands, ensuring that all items sold on our website are 100% authentic.

How can I contact customer support?

For any inquiries or assistance, please reach out to our customer support team via or 0312-305-1111. You can also use the "Contact Us" page on our website for a quick response.

Are there any promotions or discounts available?

Yes, we regularly offer promotions and discounts. Keep an eye on our website or follow us on social media to stay updated on the latest deals and special offers.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at

Other inquiries? Let's call.

Please email us at 0312-305-1111