Frequently Asked Questions (FAQs)

We offer a wide range of beauty products, including Makeup brushes, skincare, haircare, makeup, fragrance, and other beauty essentials from popular and reputable brands.

To place an order, simply browse our website, select the desired products, and add them to your shopping cart. Follow the checkout process, provide the necessary information, and complete your purchase securely. You can also place order at our Whatsapp, Instagaram and Facebook.

We accept various payment methods, including COD, Bank transfer and credit/debit cards. Choose the option that best suits your preferences during the checkout process.

Yes, shopping on our website is completely safe. We prioritize the security of your personal information and use industry-standard encryption to protect your data.

Yes, you can modify or cancel after placing it.

After your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number on our website or the courier's website to monitor the status and location of your package.

We have a hassle-free return policy. If you are not satisfied with your purchase, you can return the unused and unopened items within 7 days of receiving your order. Please refer to our "Return Policy" page for more details.

No, we don’t offer international shipping

Absolutely! We source our products directly from authorized distributors and reputable brands, ensuring that all items sold on our website are 100% authentic.

For any inquiries or assistance, please reach out to our customer support team via info@lotsop.pk or 0312-305-1111. You can also use the "Contact Us" page on our website for a quick response.

Yes, we regularly offer promotions and discounts. Keep an eye on our website or follow us on social media to stay updated on the latest deals and special offers.